We have great news for you!
Our warranty options for the NEOs and NEOxl series have been extended to provide you with even better service. You can now choose between a 3-year or 5-year warranty, giving you more flexibility and peace of mind.
Discover the benefits of our enhanced service:
- Easy Cost Calculation: With our extended warranty, you can accurately plan and calculate your expenses. Say goodbye to unexpected repair costs and enjoy a clear understanding of your budget.
- Less Hassle: By purchasing a longer warranty upfront, you’ll save time and effort. No need to worry about warranty expiration or renewal. Our extended coverage ensures continuous protection for an extended period.
- No Recertification Needed: Unlike other warranties, there’s no need for recertification or additional paperwork when bought together with the hardware. We want to make things simple and convenient for you.
Our enhanced service is designed to cater to your unique needs and to offer unmatched protection, empowering you to enjoy your purchase without any worries.
Warranty Information or contact us for more information.
Note on timely conclusion of service contracts:
Warranty uplift coverage is applicable only within 90 days of hardware purchase. Warranty extension coverage is required 91+ days after purchase, if the original warranty has expired, or if the warranty is being extended past 3 years. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.
Please use for uplift and extension requests exclusively the following email addresses according to your region:
For US: warrantyUS@overlandtandberg.com,
for EMEA: warrantyEMEA@overlandtandberg.com,
for APAC: warrantyAPAC@overlandtandberg.com.
This ensures fast and correct processing without any delays.