RMA / ARS Request Form

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In order to submit your request for your Overland-Tandberg product to be repaired, please select one of the options below:
- Request an RMA number for a return-to-base repair (in warranty and out of warranty repairs)
- Request an ARS (Advanced Replacement Service) after qualification by our Technical Support Hotline
Case Number*
If you do not have a case number, please contact Overland-Tandberg's support team at 800 826 323 74.
Email*
Billing Information*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
- Select if same as Billing Information
Shipping Information
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Device / Product*
Serial Number*
Item Number
Internal / External
- Internal
- External
Failure Description*
Hidden
Important:

Please handle all Overland-Tandberg units with care. If damage occurs in transit due to insufficient or poor packaging Overland-Tandberg will charge you its standard charges for repair. The customer is liable for any damages and Overland-Tandberg will claim compensation if the faulty unit is not returned within 5 days.

This also effects damages outside the warranty period, as well as returning incorrect devices, sending other devices in addition to the named serial number and hardware which is not Overland-Tandberg equipment.

Please note: In the event that no defect is found, or if you fail to return the faulty unit to Overland-Tandberg within 5 days, you will be charged in accordance with the service pricelist.
*
- I accept the terms and conditions of the Advanced Replacement Service
You can find the Overland-Tandberg Privacy Policy Here.

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RMA / ARS Request Form

Important: